Netgear Modem DGN2200V3 Manuel d'utilisateur Page 107
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Troubleshooting
107
N300 Wireless ADSL2+ Modem Router DGN2200v3
• Check that the network address of your PC (the portion of the IP address specified by the
netmask) is different from the network address of the remote device.
• Check that your cable or DSL modem is connected and functioning.
• If your ISP assigned a host name to your PC, enter that host name as the account name
in the Basic Settings screen.
• Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many
broadband ISPs restrict access by allowing traffic only from the MAC address of your
modem, but some additionally restrict access to the MAC address of a single PC
connected to that modem. In this case, configure your modem router to clone or spoof the
MAC address from the authorized PC.
Changes Not Saved
If the modem router does not save the changes you make in the modem router interface,
check the following:
• When entering configuration settings, always click the Apply button before moving to
another screen or tab, or your changes are lost.
• Click the Refresh or Reload button in the Web browser. The changes might have
occurred, but the old settings might be in the Web browser’s cache.
Incorrect Date or Time
Select Security > Schedule to display the current date and time. The modem router uses the
Network Time Protocol (NTP) to obtain the current time from one of several network time
servers on the Internet. Each entry in the log is stamped with the date and time of day.
Problems with the date and time function can include the following:
• Date shown is January 1, 2000. This means the modem router has not yet successfully
reached a network time server. Check that your Internet access is configured correctly. If
you have just finished setting up the modem router, wait at least 5 minutes, and check the
date and time again.
• Time is off by one hour. This modem has automatic DST adjustment. To use this feature,
in the Schedule screen, make sure this check box is checked: Automatically adjust for
daylight savings time.
- N300 Wireless ADSL2+ 1
- Modem Router DGN2200v3 1
- Technical Support 2
- Trademarks 2
- Statement of Conditions 2
- Contents 3
- Chapter 4 Security Settings 4
- Chapter 6 USB Storage 5
- Chapter 7 Advanced Settings 5
- Chapter 8 Troubleshooting 5
- Unpack Your Modem Router 8
- Hardware Features 8
- Back Panel 9
- Front Panel 9
- Table 1. Front Panel LEDs 10
- Modem Router Stand 11
- Position Your Modem Router 12
- ADSL Microfilters 12
- One-Line ADSL Microfilter 13
- Two-Line ADSL Microfilter 13
- Cable Your Modem Router 14
- Hardware Setup 15
- Verify the Cabling 16
- Modem Router Setup 17
- Gather ISP Information 18
- NETGEAR Genie Setup 19
- Log In to the Modem Router 20
- Upgrade Modem Router Firmware 21
- Modem Router Interface 21
- Setup Wizard 22
- Manual Setup (Basic Settings) 23
- ADSL Settings 26
- Log Out Manually 28
- Types of Logins 28
- Wireless Settings 29
- Preset Security 30
- Security Basics 30
- Disable SSID Broadcast 31
- Wireless Security Options 31
- Manual Method 32
- Wireless Settings Screen 33
- Wireless Network 35
- Security Options Settings 35
- To set up WEP security: 36
- Wireless Guest Networks 37
- Security Settings 39
- Activation and Administration 41
- Dropped Packets 41
- Set Up Firewall Rules 43
- Add a Custom Service 47
- Set Up Port Triggering 49
- Set the Time Zone 52
- Schedule Services 53
- Network Maintenance 56
- Automatic Firmware Check 57
- View Router Status 60
- Internet Port Settings 61
- LAN Port (Local Ports) 61
- Wireless Port 61
- Show Statistics 62
- View Attached Devices 63
- Run Diagnostic Utilities 64
- USB Storage 65
- USB Drive Requirements 66
- ReadySHARE Access 66
- Sharing Photos 67
- USB Storage Basic Settings 68
- Edit a Network Folder 70
- Access Method 71
- Available Network Folders 72
- Safely Remove USB Drive 73
- Media Server Settings 73
- Advanced Settings 77
- WAN Setup 78
- Default DMZ Server 79
- Dynamic DNS 80
- LAN Setup 81
- LAN Setup Screen Settings 82
- IP Address Reservation 82
- Quality of Service (QoS) 83
- Advanced Wireless Settings 85
- WPS Settings 86
- Wireless Card Access List 86
- Remote Management 87
- Static Routes 88
- To add a static route: 89
- Universal Plug and Play 90
- To set up UPnP: 91
- Traffic Meter 92
- 192.168.0.1 95
- Internet 95
- Change the Device Mode 99
- Troubleshooting 100
- Troubleshooting with the LEDs 101
- LAN LED Is Off 102
- ADSL Link LED Is Green 103
- ADSL Link LED Is Off 103
- Internet LED Is Red 104
- TCP/IP Network Not Responding 105
- Changes Not Saved 107
- Incorrect Date or Time 107
- Supplemental Information 108
- Factory Settings 109
- Specifications 111
- Notification of Compliance 112
- FCC Information to User 114
- FCC Declaration of Conformity 114
- FCC Caution 114
- Interference Reduction Table 116
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