Netgear Modem DGN2200V3 Manuel d'utilisateur Page 105
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Troubleshooting
105
N300 Wireless ADSL2+ Modem Router DGN2200v3
1. Access the main menu of the modem router at http://192.168.0.1.
2. Select Maintenance > Router Status.
3. Click the Connection Status button.
4. If all of the steps indicate OK, then your PPPoE or PPPoA connection is up and working.
5. If any of the steps indicates Failed, you can attempt to reconnect by clicking Connect. The
modem router will continue to attempt to connect indefinitely.
If you cannot connect after several minutes, you might be using an incorrect service name,
user name, or password. There also might be a provisioning problem with your ISP.
Note: Unless you connect manually, the modem router will not
authenticate using PPPoE or PPPoA until data is transmitted to the
network.
Troubleshooting Internet Browsing
If your modem router can obtain an IP address, but your computer is unable to load any Web
pages from the Internet:
• Your computer might not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www
addresses) to numeric IP
addresses. Typically your ISP provides the addresses of one or
two DNS servers for your use. If you entered a DNS address when you set up the modem
router, reboot your computer, and verify the DNS address. Alternatively, you can
configure your computer manually with DNS addresses, as explained in your operating
system documentation.
• Your computer might not have the modem router configured as its TCP/IP modem router.
If your computer obtains its information from the modem router by DHCP, reboot the
computer, and verify the modem router address.
TCP/IP Network Not Responding
Most TCP/IP terminal devices and routers have a ping utility for sending an echo request
packet to the designated device. The device responds with an echo reply to tell whether a
TCP/IP network is responding to requests.
Test the LAN Path to Your Modem Router
You can ping the modem router from your computer to verify that the LAN path to your
modem router is set up correctly.
- N300 Wireless ADSL2+ 1
- Modem Router DGN2200v3 1
- Technical Support 2
- Trademarks 2
- Statement of Conditions 2
- Contents 3
- Chapter 4 Security Settings 4
- Chapter 6 USB Storage 5
- Chapter 7 Advanced Settings 5
- Chapter 8 Troubleshooting 5
- Unpack Your Modem Router 8
- Hardware Features 8
- Back Panel 9
- Front Panel 9
- Table 1. Front Panel LEDs 10
- Modem Router Stand 11
- Position Your Modem Router 12
- ADSL Microfilters 12
- One-Line ADSL Microfilter 13
- Two-Line ADSL Microfilter 13
- Cable Your Modem Router 14
- Hardware Setup 15
- Verify the Cabling 16
- Modem Router Setup 17
- Gather ISP Information 18
- NETGEAR Genie Setup 19
- Log In to the Modem Router 20
- Upgrade Modem Router Firmware 21
- Modem Router Interface 21
- Setup Wizard 22
- Manual Setup (Basic Settings) 23
- ADSL Settings 26
- Log Out Manually 28
- Types of Logins 28
- Wireless Settings 29
- Preset Security 30
- Security Basics 30
- Disable SSID Broadcast 31
- Wireless Security Options 31
- Manual Method 32
- Wireless Settings Screen 33
- Wireless Network 35
- Security Options Settings 35
- To set up WEP security: 36
- Wireless Guest Networks 37
- Security Settings 39
- Activation and Administration 41
- Dropped Packets 41
- Set Up Firewall Rules 43
- Add a Custom Service 47
- Set Up Port Triggering 49
- Set the Time Zone 52
- Schedule Services 53
- Network Maintenance 56
- Automatic Firmware Check 57
- View Router Status 60
- Internet Port Settings 61
- LAN Port (Local Ports) 61
- Wireless Port 61
- Show Statistics 62
- View Attached Devices 63
- Run Diagnostic Utilities 64
- USB Storage 65
- USB Drive Requirements 66
- ReadySHARE Access 66
- Sharing Photos 67
- USB Storage Basic Settings 68
- Edit a Network Folder 70
- Access Method 71
- Available Network Folders 72
- Safely Remove USB Drive 73
- Media Server Settings 73
- Advanced Settings 77
- WAN Setup 78
- Default DMZ Server 79
- Dynamic DNS 80
- LAN Setup 81
- LAN Setup Screen Settings 82
- IP Address Reservation 82
- Quality of Service (QoS) 83
- Advanced Wireless Settings 85
- WPS Settings 86
- Wireless Card Access List 86
- Remote Management 87
- Static Routes 88
- To add a static route: 89
- Universal Plug and Play 90
- To set up UPnP: 91
- Traffic Meter 92
- 192.168.0.1 95
- Internet 95
- Change the Device Mode 99
- Troubleshooting 100
- Troubleshooting with the LEDs 101
- LAN LED Is Off 102
- ADSL Link LED Is Green 103
- ADSL Link LED Is Off 103
- Internet LED Is Red 104
- TCP/IP Network Not Responding 105
- Changes Not Saved 107
- Incorrect Date or Time 107
- Supplemental Information 108
- Factory Settings 109
- Specifications 111
- Notification of Compliance 112
- FCC Information to User 114
- FCC Declaration of Conformity 114
- FCC Caution 114
- Interference Reduction Table 116
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