Netgear PR2000 Manuel d'utilisateur Page 129
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Troubleshooting
129
Trek N300 Travel Router and Range Extender PR2000
WiFi LED is Off
If the WiFi LED stays off, check to see if the Enable Wireless Router Radio check box on
the Advanced Wireless Setting screen is selected. The WiFi LED is lit when the wireless
radio is turned on.
Log in to the Trek with an Ethernet cable to check this setting. For more information, see
Advanced Wireless Settings on page 109.
Cannot Log In to the Trek
If you cannot log in to the Trek from a computer on your local network, check the following:
• If you are using an Ethernet-connected computer, check the Ethernet connection
between the computer and the Trek. For more information, see
Check Ethernet Cable
Connections on page 127.
• Make sure that your computer’s IP address is on the same subnet as the Trek. If you are
using the recommended addressing scheme, your computer’s address is in the range of
192.168.168.2 to 192.168.168.200.
• If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows and
Mac OS generate and assign an IP address if the computer cannot reach a DHCP server.
These autogenerated addresses are in the range of 169.254.x.x. If your IP address is in
this range, check the connection from the computer to the Trek, and reboot your
computer.
• If your Trek’s IP address was changed and you do not know the current IP address, clear
the Trek’s configuration to factory defaults. This sets the Trek’s IP address to
192.168.168.1. For more information, see
Factory Settings on page 139.
• Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using
Internet Explorer, click the Refresh button to be sure that the Java applet is loaded.
• Try quitting the browser and launching it again.
• Make sure that you are using the correct login information. The factory default login name
is admin and the password is password. Make sure that Caps Lock is off when you enter
this information.
• If you are attempting to set up your NETGEAR Trek as an additional router behind an
existing router in your network, consider replacing the existing router instead. NETGEAR
does not support such a configuration.
• If you are attempting to set up your NETGEAR Trek as a replacement for an ADSL
gateway in your network, the Trek cannot perform many gateway services, for example,
converting ADSL or cable data into Ethernet networking information. NETGEAR does not
support such a configuration.
- NETGEAR Trek 1
- N300 Travel Router and Range 1
- Extender 1
- Compliance 2
- Trademarks 2
- Contents 3
- Chapter 5 USB Port 4
- Chapter 6 Security 4
- Chapter 7 Administration 4
- Chapter 8 Advanced Settings 5
- Chapter 9 Troubleshooting 5
- Get to know your Trek 6
- Unpack Your Trek 7
- Position Your Trek 7
- Prepare Your Trek 8
- Get to Know Your NETGEAR Trek 9
- Internet Mode Switch 9
- Figure 2. Internet via switch 9
- Indicator LEDs 10
- Figure 3. Indicator LEDs 10
- Table 1. Status LEDs 10
- Hardware Setup 11
- Power Inputs 12
- Power plug 12
- Antenna Orientation 13
- Product Label 13
- WiFi Range Extender Setup 16
- DO DON’T 17
- WiFi Bridge Setup 20
- Connect to the Trek 22
- Trek Setup Preparation 23
- Gather ISP Information 23
- Types of Logins and Access 23
- NETGEAR genie Setup 24
- ******** 25
- Upgrade the Trek Firmware 26
- Change the Password 26
- Password Recovery 27
- To recover your password: 28
- Manual Method 29
- Wi-Fi Protected Setup Method 30
- Internet Setup 34
- Basic Wireless Settings 40
- To change the WPA settings: 43
- Attached Devices 44
- Profile Settings 45
- Specify custom settings 47
- Setup Wizard 48
- To launch the Setup Wizard: 48
- WAN Setup 50
- To change the WAN settings: 50
- Default DMZ Server 51
- Change the MTU Size 53
- Table 2. Common MTU sizes 53
- To change the MTU size: 54
- LAN Setup 54
- To change the LAN settings: 55
- Use the Trek as a DHCP Server 56
- Set Up Address Reservation 58
- To reserve an IP address: 58
- Quality of Service Setup 60
- To set up QoS: 61
- Scroll down 62
- Enhance your local network 66
- Enhance Your Local Network 67
- Set Up Network Storage 68
- View or Configure a USB Drive 69
- USB Port 70
- To view network folders: 72
- To add a network folder: 73
- 6. Click the Edit button 74
- To edit a network folder: 75
- Specify Approved USB Devices 76
- Share Photos and Multimedia 78
- Set Up a Network Printer 81
- 6. Click the Connect button 83
- Security 87
- To block services: 88
- Schedule Blocking 90
- To schedule blocking: 90
- Manage your network 93
- View Trek Status 94
- Router Information Pane 94
- Internet Port Pane 95
- Statistics 96
- Connection Status 98
- Wireless Settings Pane 100
- Administration 101
- Specify Log Settings 102
- To specify log settings: 103
- Manage the Configuration File 104
- Back Up Settings 104
- Update the Trek Firmware 106
- Fine-tune your network 108
- Advanced Wireless Settings 109
- Control the Wireless Radio 109
- Set Up a Wireless Schedule 110
- View or Change WPS Settings 111
- To specify WPS settings: 111
- Advanced Settings 112
- Dynamic DNS 115
- To set up Dynamic DNS: 115
- Static Routes 116
- To set up a static route: 117
- Remote Management 119
- Universal Plug and Play 121
- Traffic Meter 122
- Scroll to view 123
- Diagnose and solve problems 126
- Quick Tips 127
- Troubleshoot with the LEDs 127
- Power LED Is Off 128
- LEDs Never Turn Off 128
- Internet Port LED is Off 128
- WiFi LED is Off 129
- Cannot Log In to the Trek 129
- Cannot Access the Internet 130
- Troubleshoot PPPoE 131
- Troubleshooting 132
- Changes Not Saved 133
- Incorrect Date or Time 133
- Wireless Connectivity 134
- View the Trek specs 138
- Factory Settings 139
- Technical Specifications 140
- Supplemental Information 141
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