Netgear XAV101 Manuel d'utilisateur télécharger pdf (Page 34)

XAV101 Powerline AV Ethernet Adapter User Guide

3-2 Troubleshooting

v1.0, April 2008

Troubleshooting Tips

The following table lists problems and recommendations.

Problems After Changing Network Encryption Key

If your Powerline devices stopped communicating after you used the NETGEAR XAV101

Configuration Utility to change the network encryption key, proceed as follows:

Problem Recommendation

Power light is off. Make sure that power is supplied to the electrical outlet, and the Powerline

device is not plugged into an extension cord, power strip, or surge protector.

Powerline light is off. The devices cannot find each other. Make sure that the Powerline devices are

plugged into outlets with power, and that they use the same network encryption

key.

• If you did not change the network encryption key, move the Powerline device

to a closer location.

• If the problem occurred after you changed the network encryption key using

the XAV101 Configuration Utility on the CD, press the Reset button to return

the Powerline AV Ethernet Adapters to their default settings. If this fixes the

problem, see the User Manual for instructions about setting the network

encryption key.

Ethernet light is not

blinking.

There is no data traffic. Make sure that:

• Your router and modem are switched on and that the Ethernet cable that came

in the box is connected to the Powerline adapter port and a router LAN port.

• The PC connected directly to the router can access the Internet.

Problem using the reset

or Security button.

The reset and Security buttons are located on the side panel of the Powerline

AV Ethernet Adapter.

• Pressing the reset button longer than 2 seconds will not reset the device.

• Pressing the Security button longer than 2 seconds will not activate security.

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Netgear XAV101 Manuel d'utilisateur Page 34