Netgear WNR2000 Manuel d'utilisateur Page 127
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Noté. / 5. Basé sur avis des utilisateurs
NETGEAR Wireless-N Router User Manual
Troubleshooting 7-7
v1.2, January 2009
• You might need to force your cable or DSL modem to recognize your new router by restarting
your network, in the sequence described in the NETGEAR Wireless Router Setup Manual.
• Your service provider might require a login. Ask your service provider whether they require a
PPP over Ethernet (PPPoE) login (see “Troubleshooting PPPoE” on page 7-7).
• You might have incorrectly set the service name, user name or password. Review your router’s
Basic Settings screen.
• Your service provider might check for your computer's host name. Assign the computer Host
Name of your ISP account to the wireless router on the Basic Settings screen.
• Your service provider might only allow one Ethernet MAC address to connect to the Internet,
and check for your computer’s MAC address. If this is the case:
– Inform your service provider that you have bought a new network device, and ask them to
use the wireless router’s MAC address, or
– Configure your router to spoof your computer’s MAC address. On the Basic Settings
screen in the Router MAC Address section, select “Use this Computer’s MAC Address”
and click Apply. Then restart your network in the correct sequence (see the NETGEAR
Wireless Router Setup Manual for instructions).
Troubleshooting PPPoE
If you are using PPPoE, try troubleshooting your Internet connection.
To troubleshoot a PPPoE connection:
1. Log in to the wireless router.
2. Select Router Status under Maintenance on the main menu.
3. Click Connection Status. If all of the steps indicate “OK,” then your PPPoE connection is up
and working.
If any of the steps indicate “Failed,” you can attempt to reconnect by clicking Connect. The
wireless router will continue to attempt to connect indefinitely.
If you cannot connect after several minutes, you might be using an incorrect service name,
user name, or password. There also might be a provisioning problem with your ISP.
Note: Unless you connect manually, the wireless router will not authenticate using
PPPoE until data is transmitted to the network.
- NETGEAR Wireless-N 1
- Router WNR2000 User 1
- Industry Canada (IC) 6
- Contents 9
- About This Manual 13
- How to Use This Manual 14
- How to Print This Manual 14
- Revision History 15
- Chapter 1 17
- Figure 1-1 18
- Figure 1-2 19
- Figure 1-3 19
- Figure 1-4 20
- Figure 1-5 21
- Figure 1-6 23
- Figure 1-7 25
- Figure 1-8 26
- Figure 1-9 26
- Figure 1-10 28
- Figure 1-11 29
- Chapter 2 31
- Safeguarding Your Network 31
- Safeguarding Your Network 2-3 33
- 2-4 Safeguarding Your Network 34
- Safeguarding Your Network 2-5 35
- 2-6 Safeguarding Your Network 36
- Safeguarding Your Network 2-7 37
- Figure 2-2 37
- 2-8 Safeguarding Your Network 38
- Safeguarding Your Network 2-9 39
- Figure 2-3 40
- Figure 2-4 41
- Figure 2-5 42
- Push Button Configuration 44
- Security PIN Entry 45
- Figure 2-8 46
- Figure 2-9 46
- Configuring the WPS Settings 47
- Figure 2-11 49
- Figure 2-12 50
- Backing Up Your Configuration 52
- Understanding Your Firewall 53
- Chapter 3 55
- Figure 3-1 56
- Figure 3-2 57
- Figure 3-3 58
- Scheduling Blocking 59
- Field Description 60
- Figure 3-6 62
- Setting the Time Zone 63
- Chapter 4 65
- Configuring a Device Name 66
- Using Address Reservation 69
- Using a Dynamic DNS Service 70
- Disabling the SPI Firewall 72
- Setting the MTU Size 73
- Configuring Static Routes 74
- Figure 4-5 75
- Figure 4-6 75
- Figure 4-7 76
- Wireless Repeating Function 77
- Setting Up the Base Station 78
- Setting Up a Repeater Unit 79
- Chapter 5 81
- Fine-Tuning Your Network 81
- 5-2 Fine-Tuning Your Network 82
- Fine-Tuning Your Network 5-3 83
- 5-4 Fine-Tuning Your Network 84
- Fine-Tuning Your Network 5-5 85
- 5-6 Fine-Tuning Your Network 86
- Adding a Custom Service 87
- 5-8 Fine-Tuning Your Network 88
- Figure 5-2 88
- Fine-Tuning Your Network 5-9 89
- Figure 5-3 89
- Configuring Port Triggering 90
- Fine-Tuning Your Network 5-11 91
- Figure 5-4 91
- 5-12 Fine-Tuning Your Network 92
- Figure 5-5 92
- Fine-Tuning Your Network 5-13 93
- Figure 5-6 93
- Using Universal Plug and Play 94
- Fine-Tuning Your Network 5-15 95
- Changing the MTU Size 96
- Fine-Tuning Your Network 5-17 97
- Table 5-1. Common MTU Sizes 97
- Quality of Service 98
- Fine-Tuning Your Network 5-19 99
- Figure 5-8 99
- 5-20 Fine-Tuning Your Network 100
- Figure 5-9 100
- Fine-Tuning Your Network 5-21 101
- Figure 5-10 101
- Figure 5-11 101
- 5-22 Fine-Tuning Your Network 102
- Figure 5-12 102
- Fine-Tuning Your Network 5-23 103
- Figure 5-13 103
- Technologies 104
- Fine-Tuning Your Network 5-25 105
- 5-26 Fine-Tuning Your Network 106
- Chapter 6 107
- Figure 6-1 108
- Figure 6-2 111
- Set Interval 112
- Figure 6-4 113
- Figure 6-5 114
- Updating the Router Firmware 115
- Figure 6-6 116
- Figure 6-7 116
- Figure 6-8 117
- Figure 6-9 117
- Figure 6-10 119
- Chapter 7 121
- Troubleshooting 121
- 7-2 Troubleshooting 122
- Troubleshooting 7-3 123
- 7-4 Troubleshooting 124
- Login Problems 125
- 7-6 Troubleshooting 126
- Troubleshooting PPPoE 127
- 7-8 Troubleshooting 128
- Troubleshooting 7-9 129
- Problems with Date and Time 130
- Troubleshooting 7-11 131
- 7-12 Troubleshooting 132
- Appendix A 133
- Technical Specifications 133
- A-2 Technical Specifications 134
- General Specifications 135
- A-4 Technical Specifications 136
- Appendix B 137
- Related Documents 137
- B-2 Related Documents 138
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